- Standard product orders are shipped within 24-48 hours of being placed.
- Some items are limited and custom made and may require additional time to ship, but they’re worth it. Typically shipped in 5-7 business days.
- Shipping times vary depending on the shipping type selected at checkout and the delivery address. USA orders typically take 3-5 business days, shipping times to other countries are specified by the carrier.
- Significant shipping delays may occur when shipping items outside of the USA. Delays may include transit time, local customs and limited shipping carrier availability. It is important that you provide an accurate shipping address and that the address is recognized by the shipping carrier in the checkout process.
- Delivery estimates are based on business days, Monday through Friday. Business days do not include holidays or weekends.
- Please note: All customs and/or tariff fees are NOT included in the shipping price. The purchaser is responsible for any costs they may incur as part of the shipping, export and import process. We recommend that you contact your local customs office for more information regarding any applicable import fees including: customs, tariffs, and other duty fees.
- Please contact your customs office if you have not received your shipment in the transit time provided by the carrier. When you contact your customs office please have your tracking information available, this should have been provided to you after the checkout process was completed for your order. If customs is holding your package then they may continue to hold it until they are contacted by the person the package is addressed to. You should contact customs immediately if your package is being held, customs may return the package to the shipper if they are not contacted by you in a timely manner.
For any questions regarding your order please contact us at: firstname.lastname@example.org